Privacy Policy

Last updated: April 21, 2026

Forever Party Rentals ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to foreverpartyrentals.com and any services we provide.

1. Information We Collect

Information you give us

When you book a rental, request a quote, fill out a contact form, or call/text/email us, we may collect:

• Name and contact details (email, phone number, mailing or delivery address)
• Event details (date, location, type of event, guest count)
• Rental selections and special requests
• Payment information, processed securely by our payment processor — we do not store full card numbers on our servers

Information collected automatically

When you visit our website, we and our service providers may automatically receive:

• Device and browser information (type, version, language, time zone)
• IP address and approximate location
• Pages viewed, referring URL, date and time of visit
• Cookie and similar technology data (see Cookies below)

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide quotes
• Process bookings, payments, delivery, setup, and pickup
• Communicate about your order — confirmations, reminders, schedule changes, follow-up
• Improve our website, products, and services
• Prevent fraud and enforce our terms
• Comply with legal and tax obligations
• Send occasional marketing messages (only if you've opted in — you can unsubscribe anytime)

3. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business — our booking platform, payment processor, hosting provider, email and SMS tools, and delivery logistics — each under contract to protect your data.
• Legal authorities when required by law, court order, or to protect our rights, property, or the safety of others.
• A successor entity in the event of a merger, acquisition, or sale of assets — subject to this policy.

4. Cookies & Analytics

We use cookies and similar technologies to keep the site working, remember your selections in the booking cart, and understand how visitors use the site. You can disable cookies in your browser settings, but some features may not work correctly.

We may use analytics tools (such as Google Analytics) to collect aggregated, non-identifying information about site usage. These tools may set their own cookies, subject to their own privacy policies.

5. Data Retention

We keep booking and transaction records for as long as needed to provide service, resolve disputes, and meet accounting and tax requirements under Canadian law. Marketing contact info is kept until you unsubscribe or ask us to delete it.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work with reputable service providers and use encryption (HTTPS) across our site.

7. Your Rights

Under Canadian privacy law (PIPEDA) and applicable provincial laws, you may:

• Ask what personal information we hold about you
• Request a correction to information that is inaccurate or incomplete
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information, subject to legal retention requirements

To exercise any of these rights, email us at welcome@foreverpartyrentals.com. We'll respond within 30 days.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we'll delete it.

9. Third-Party Links

Our site may link to third-party sites (e.g. our booking platform, social media, map providers). We aren't responsible for their privacy practices — please review their policies directly.

10. Changes to This Policy

We may update this policy occasionally. When we do, we'll change the "Last updated" date at the top. Material changes will be announced on our website. Continued use of our services after an update means you accept the revised policy.

11. Contact Us

Questions about this policy or your personal information? Get in touch:

• Email: welcome@foreverpartyrentals.com
• Phone / Text: 778-990-7983
• Mail: Forever Party Rentals, 9317 188 St, Surrey, BC V4N 3V1, Canada