Do you deliver party rentals to Willoughby?
Yes — we deliver and set up throughout Willoughby, including Yorkson, Willoughby Heights, and Routley. From our Surrey warehouse, it's about 15-20 minutes. Delivery and setup are available as add-on services — we'll quote them up front with no surprise fees at the venue.
How far in advance should I book for an event in Willoughby?
For peak season (May through September) in Willoughby, we recommend booking 6–8 weeks out — especially for weekend weddings. Off-season and weekday events can often be booked 1–2 weeks out. You can check live availability and reserve with a 25% deposit on our online booking page 24/7.
Have you worked at venues in Willoughby like Langley Events Centre?
Yes — we regularly deliver rentals to Langley Events Centre, Willoughby Community Park, and Jacob Hoogendoorn Park and dozens of private residences across Willoughby. We know the setback rules for most public parks in Willoughby and can advise on what permits (if any) your venue requires for tents.
What does the delivery and setup fee cover?
When you add delivery and setup to your order, our crew handles round-trip transport, professional setup of tents and dance floors, takedown, and pickup. Chairs and tables are stacked and placed where you want them. Delivery and setup are quoted up front with no hidden charges or fuel surcharges — the price you see at checkout is the price you pay.
Can you set up a tent on grass, gravel, or a paved driveway?
Yes to all three. Our marquee tents use stake-down installation on grass and ballasted (weighted) installation on pavement, gravel, and stamped concrete. Tell us the surface when you book and we'll send the right hardware. We do not tent on artificial turf.
What happens if the weather is bad or I need to cancel?
Our 125% Cancellation Protection means if we ever cancel your booking, you receive 125% of your deposit back. If you need to reschedule because of weather, we'll roll your deposit forward to a new date at no charge — as long as we're notified before crew dispatch. Cancellations initiated by the customer are subject to our standard deposit terms.
